Privacy policy
This privacy policy explains what personal data AutoProcess Ltd. (“AutoProcess”, “we”) collects when you use autoprocess.org, why we collect it, and the choices you have. We keep this short and specific on purpose.
Who we are
AutoProcess Ltd. operates the AutoProcess online course. You can reach us at [email protected] for any privacy question or request.
What we collect
- Account and order data: your name, email address, country and the plan you bought. We need this to give you access to the course and to issue invoices and refunds.
- Payment data: payments are handled by Stripe and PayPal. We receive a confirmation, the last four digits of a card and the transaction reference. We never receive or store your full card number.
- Course activity: which lessons you have opened and which projects you have submitted, so your progress is saved and mentors can give feedback.
- Support messages: anything you send through the contact form or by email.
- Technical data: IP address, browser type and pages visited, collected in standard server logs and used for security and to keep the site working.
Why we use it
- To deliver the course you paid for and keep your access working (performance of a contract).
- To answer support requests and process refunds (performance of a contract).
- To send essential service emails such as receipts, password resets and changes to these terms.
- To send occasional course updates by email if you opt in. Every such email contains an unsubscribe link.
- To prevent fraud and abuse and to comply with tax and accounting law (legal obligation and legitimate interest).
Who we share it with
We share data only with the providers needed to run the service: our payment processors (Stripe, PayPal), our email delivery provider, our hosting provider and the platform that hosts course videos. Each acts under a contract that limits what they may do with your data. We do not sell personal data and we do not share it with advertisers.
Cookies
We use strictly necessary cookies to keep you signed in and to protect forms from abuse. We do not use advertising cookies. If we add analytics, it will be privacy-friendly and documented here.
How long we keep it
Account and progress data is kept while your account is active and for 12 months after your last sign-in. Order and invoice records are kept for the period required by tax law (usually 7 years). Support messages are kept for 24 months.
Your rights
You can ask us to access, correct, export or delete your personal data, and you can object to or restrict certain processing. Email [email protected] and we will respond within 30 days. If you are in the EU or UK you also have the right to complain to your local data protection authority.
International transfers
Our providers may process data outside your country. Where that happens we rely on standard contractual clauses or an equivalent safeguard.
Children
The course is intended for adults. We do not knowingly collect data from anyone under 16.
Changes
If we make a material change to this policy we will email registered students and update the date at the top of this page.